Public Relations and Corporate Communications

June 24, 2011
by The Geek Giant
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PR is Not an SEO Tactic

While press releases and creating link bait have been marketed as a great SEO tactic, I’ve finally had my epiphany: Search Engine Optimization is a public relations tactic. Public relations is not an SEO tactic.

As I recently had the great pleasure of attending SMX Advanced, I listened to a presentation on how to use elementary PR tactics as an SEO tool. In addition, SEOmoz recently published a post outlining the potential dangers of SEO managing PR and vice versa: “At the risk of writing with very broad brush-strokes, the PR world still knows nothing about SEO. This ignorance is reciprocal. …As SEOs, we know very little about how public relations actually work, but we should. Applying PR fundamentals can turn your PR Agency into Linkbuilders on Steroids…” Continue Reading →

January 19, 2011
by The Geek Giant
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Keep your definition of influence focused

Do you want to know who has influence? Celebrities. Celebrities have influence.

Such as one tweet from Ashton Kutcher generating more than 13,000 views of a YouTube video with a single tweet. Click on that link, because it contains a slight shift in the definition of “influence.” It renames it leverage. It’s not influencing a purchasing or life decision, it was just a lot of people clicking a link. Leveraging your popularity to get people to do stuff.

When rapper 50 Cent tweeted about a small cap public company that he turns out to now be a minority equity shareholder, he caused shares to jump 290% to 39 cents, boosting the company’s market capitalization to around $82 million, a jump of roughly $60 million in a single day. Monday’s volume reached almost 9 million compared the issue’s usual churn of less than 30,000.

But, when we as communications professionals define influencer (hint: it’s not this), we often think of self-anointed gurus that have labeled themselves as such and we completely forget those that have the power to shift the direction of a brand.

I wouldn’t normally name names, but let’s consider a tech reporter such as Aaron Ricadela, a tech reporter whose byline is frequently found in Businessweek and Bloomberg. If we apply the metrics such as Twitter followers or Klout score, he is not influential at all. He’s only tweeted four times and has 14 followers.

But he’s absolutely influential.

My point is, if you approach influence with a narrow perspective based solely on social media metrics, you are missing out on engaging with a ton of people that can shape the perspective of your clients or brand. And isn’t that why we’re in this business?

January 4, 2011
by The Geek Giant
1 Comment

The Embargo: Bad Execution or Bad Concept?

Embargoes are generally more controversial than the stories they were designed to tell. They’re broken daily. Through errors by humans and machines, a post agreed to publish at 6:02 am but goes at 5:58 am.

But these errors, I can’t help but wonder if they’re the result of poor execution of if the embargo is inherently flawed. As PR practitioners, we want to have a way to get our news out to as many people as possible and having journalists who agree to them is a great way to do that. Plus they piss off journalists.

The challenges with embargoes are that some people like to break them, sometimes PR people screw them up and sometimes they’re not worth the effort. But what are they inherently flawed or are we as PR practitioners simply failing to do our jobs well?

In defense of the embargo

Timing can be everything in the public relations world. Our clients want to see the most results possible and depending on the scope and impact of the news item an embargo is a good way to go. The clients get to spend quality time with the reporter and go in depth into the news item.

When the embargo lifts, you can monitor the outreach easily and pull the coverage in a more efficient manner. But I think the great thing about embargoes is that they help keep the time line of an announcement intact. If news breaks before a Web site is ready or before an executive is ready to talk about it, the perception can quickly turn negative.

Proper execution

I think the best thing to do is go to your list of outlets and just ask them what they want. A simple concept that rarely gets acted upon. Talk to your influencer and know what he or she wants. That conversation, regardless of the outcome, will help you down the road.

So, how do you properly execute an embargo?

Plan. A proper plan makes all the difference in the world. Are you seeding exclusives? Are you looking for video? Radio? Print? How will you optimize for inbound interview requests? So many criteria can make or break an embargoed announcement.

Research. Executing a successful embargo partly depends on who is receiving the news. Have you worked with a particular reporter before? Does he/she have a reputation for breaking them? Making a tiered list of outlets that you wish to offer pre-briefs and embaroed news to is almost as important as the news you are sharing.

Have news. Not all press releases are created equally. Make sure the news you are trying to have released under embargo is actually newsworthy.

Communicate. Work with the writer. Make sure they have all of the information and materials they need in order to write the best post possible for their audience. That’s the key, making sure their audience is happy.

Monitor. Sometimes mistakes happen. Be ready for those mistakes. Post published early? Have the release ready for the wire and be ready to react.

As I said before, the embargo can be a valuable PR tool if utilized properly. What do you think? Let me know in the comments!

October 27, 2010
by The Geek Giant
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Content is king: a Blogworld 2010 wrapup and review

Blogging, digital media, tweeting, videos, podcasting, live streaming, mobile.

We get it. We really do. As I reflect on attending BlogWorld & New Media Expo, I realize that we get it. As a communications professional, BlogWorld was great. Connecting with friends, old and new. Learning from the masters of our craft and the ability to spend five days in Las Vegas and only lose $30 gambling.

Don’t ask what’s next

I’ll start at the beginning. At 8:30 am, Scott Stratton (also known as Unmarketing) kicked us off by sharing some of what has made him successful. It wasn’t about metrics, analytics or “influencers.” It was simply giving a, ermm, rip. When you care and show that you care by being a passionate, engaged participant in the community you are trying to create, the market will listen.

And then he delivered what might be the greatest few sentences I have heard at any conference:

Don’t ask what’s next. We suck at now. Hell, we suck at last year. Let’s stop being so fancy pants and realize people spread awesome by talking.

I’m going to repeat this so it sinks in a bit: Don’t ask what’s next. We suck at now. That’s amazing for us as communications professionals. As we scurry like mice trying to craft the perfect twit pitch and witty bit.ly URLs we can pretty easily forget the impact of picking up the phone, pressing 11 buttons and talking to somebody. Remember what’s now. And do it well.

Content is still king

Well, at least real-time, mobile-optimized, interactive, compelling, sharable content is king. Everything else is spam. The underlying theme behind every panel I sat in on was that creating content is the single most important aspect to telling your story.

We think of ourselves as integrated communicators and not just “public relations” professionals. The differences between the two are huge. I had an opportunity to sit in on a panel conducted by Jay Rosen, journalism professor at NYU, Evan Hansen, the editor in chief of Wired.com and Gregory Ferenstein, a freelance writer who has been featured on Mashable, CNN and other top-tier sites.

Evan strongly advocated for the bloggers in the room to be seeking data that is not generally found by the public. He shared the story of how Wired broke the story of the arrest of the Army insider that had provided WikiLeaks with classified materials.

As Evan said, “so much of what passes for news is press releases and marketing that’s packaged as news. The other layer of reporting defines what journalists are about. Find the non-public information and get it out there.” As communications pros, we can help this process. When we think about our digital content, let’s approach it as a journalist. Think of the questions the readers want answered and approach a press release, blog post or video from that perspective.

We have the ability to create media that can help shift perceptions much faster than a blogger can. Jay Rosen called this networked journalism. By being able to create a network of consumers that are as obsessive about your topic as possible, you quickly become the authority in that space.

For us to do this, Rosen says we need to start by becoming a “kick-ass aggregator” of “information that would be of interested to the obsessed that you are targeting as your audience.” This is an important strategy to consider for our clients. Whether is CRM products, mobile devices or Internet security, we are the experts in those verticals.

We create content daily that aggregates what other influentials are sharing and we create content that helps to tell our clients’ stories. Why shouldn’t that be pushed to the audience we want to create?

The future is in the palm of your hand

OK, maybe the future is in your pocket. Or, more likely, charging next to you. Of course I’m talking about your mobile phone.

On the final day of the conference, I was joined on stage by two of my newest friends, Dave Fleet from Edelman Toronto and Kenny Hyder from Hyder.me to discuss how to optimize your content strategy for the mobile web. We talked about how vital mobile is to telling your story.

SMS: Simple Messaging Solutions on Prezi

I’ve embedded our presentation, which gives some really amazing statistics about mobile usage in the US and the rest of the world for you to enjoy. One of the things I want to take a moment to talk about here is the impact including mobile into your communications plan can have. Creating an experience optimized for your mobile users can be as simple as using different CSS settings to detect a user’s browser. But by giving those users the ability to experience your content in a setting that is comfortable to them makes them more likely to appreciate that experience.

We had a lively Q&A after we each said our piece and had some great interaction about why a mobile strategy is so important. We even had some folks tweeting at us from the event:

“SMS: Simple Messaging Solutions at #blogworld in Shell Seekers A/B – Was awesome! Thx @geekgiant @davefleet @kennyhyder #bwe10” ~@tweetfind

“Very nice Mobile presentation with @geekgiant @kennyhyder & @davefleet – people missed out on this one. #bwe10” ~@mikemcdowell

“Good info on mobile content and optimization from @geekgiant @kennyhyder @davefleet #bwe10” ~@marina81

“Great Mobile Web presentation from @geekgiant @kennyhyder @davefleet #bwe10” ~@Joe_Ellipse

I really enjoyed getting to work with two brilliantly smart people like Dave and Kenny as well. The picture above is from Ken Yeung, one of the best event photogs out there. Check out his work here.

Other shenanigans

Note: This is also known as the name drop section.

Now, it wouldn’t be a conference in Vegas without a party or two, right? Well, what happens in Vegas stays in Vegas…

OK, actually there were a few experiences that stood out to me. As is wont to happen while in Vegas, you end up in a ridiculously large limo with a ridiculously fun group of people. This happened to me when I was invited to a party that social media influence measurement tool Klout threw at the Palms. I got to meet folks like @pugofwar, reconnect with @darinrmcclure and take photos of @missdestructo.

I also got invited to a suite at the Luxor. There I connected with the team behind @LuxorLV, discussed citizen journalism with @delwilliams and chatted microformats with @t. My advice for a conference is always the same. Find a small group to hang out with. Make it a different group each evening though.

BlogWorld is on my must-attend list. I hope they’ll have me back next year and I’d love for some of you to join me.